En
Pointe has a long standing (11 years) relationship working
with IBM on hardware, software, and maintenance support.
To get a custom quote or to be contacted by a Warranty
Specialist, click on the links to the right.
What is ServicePac?
IBM offers a choice of warranty service upgrades for
in-warranty machines, or maintenance services for post-warranty
machines There are a variety of service levels and response
times to meet your needs and budget. Service upgrades
include:
Telephone access to IBM technical support specialists
Coverage that includes parts and labor
Problem determination and labor for non-IBM® components
Types of Products Covered:
Notebooks (ThinkPad G, R, T, X series)Servers (Blade servers, z, x, i, pSeries)Monitors (Flat panels, CRT’s)
Storage (SAN, NAS)
Desktops (ThinkCentre A, M, S series)
Service Levels |
